Other

If it’s possible I would like (black/steel) , I don’t like white strap & I don’t like black metal & I would like to know how much will coast me for an extra strap (black) ?
Currently we do not have a metal/steel option. An accessory strap kit (34.99 USD) containing colors Acid lime and Midnight blue will be available in Octob...
Fri, 7 Nov, 2014 at 3:35 PM
Do you have any plans to release a windows phone version of the app?
Currently we only support iOS and Android. No Windows application in our short term plan, but we will inform if this will change in the future.
Fri, 17 Apr, 2015 at 10:32 AM
Is there a distributor/reseller in my country?
Distributor and reseller network can be found on our website: www.pulseon.com
Fri, 7 Nov, 2014 at 3:40 PM
I have a really dark skin (black), will that affect how PulseOn works?
PulseOn uses multiple light wavelengths and it has been validated in different skin colors.
Fri, 7 Nov, 2014 at 3:41 PM
I have a really pale skin (white), will that affect how PulseOn works?
PulseOn uses multiple light wavelengths and it has been validated in different skin colors.
Fri, 7 Nov, 2014 at 3:41 PM
I have a really hairy skin, will that affect how PulseOn works?
PulseOn uses multiple light wavelengths and it has been validated in different type of skins so that normal hair should not affect on HR measurement. With...
Fri, 7 Nov, 2014 at 3:42 PM
Can I get a wall charger, there was none in the box?
People tend to have already too many chargers at home. You can attach the provided charger clip and cable to any USB charger.
Fri, 7 Nov, 2014 at 3:42 PM
What kind of charger should I use with PulseOn device? Does the charger model affect battery life?
Any USB charger will work, no matter if the current output is 0.5A, 1.0A, 2.1A, 2.4A, etc. Even the minimum current output of an USB port, 100mA, is enoug...
Fri, 7 Nov, 2014 at 3:42 PM
Do I need to have smartphone to use PulseOn?
Not necessarily. PulseOn and the application can be used with iPads (incl. iPad mini) supported by BT LE/Bluetooth Low Energy and with tablets (Android 4....
Fri, 7 Nov, 2014 at 3:43 PM
I have lost my charging clip. How can I get a new one?
Please contact to PulseOn customer support.
Fri, 7 Nov, 2014 at 3:44 PM